Store Policies and Information
Shipping overages over $1 will be refunded once labels have been printed.
No Refunds - No Exchanges - No Refunds - due to the fact that the products sold by Whipped Upp are personal products and even unopened, we choose not to resell the product since it has been out of our supervision.
Orders cannot be cancelled once they have been shipped.
We reserve the right to cancel any unshipped order.
Due to the consumable nature of bath and body products, all sales are final. If you unsatisfied with your order, please contact us.
Please keep in mind that every nose is different and scents may be perceived differently per person. We do our best to describe the scents based upon the fragrance and essential oils that are used and descriptions given from the manufacturers. No refunds will be given based on scent.
Orders that have been returned to us as Undeliverable are at the buyers expense. If you wish to purchase another shipping label and try to have us ship again, please contact us ASAP.
If you have any questions please please ask before purchasing.
CUSTOM ORDERS: Full payment will be required before we start on the order, so that we may order supplies needed etc. Refunds are not given on custom orders once started.
In stock items (such as soaps) will be shipped within 3-5 business days of payment. Whipped Upp does not work or ship on weekends or holidays, so if you place your order on Friday we will not start working on it until Monday. If this is a custom order - please keep that in mind, also we only do a couple custom orders at a time.
With Custom Made Orders (such as lotions) you should expect your item (s) to ship within 7-14 business days. Shipping times vary with USPS and can take anywhere from 2-3 days to 1-2 weeks to arrive, depending on weather, holidays, and other USPS issues.
Custom orders take longer to make, especially if your order is a multiple item custom order and can take up to 2 weeks to make, set, process, label, package, and ship.
Your order automatically ships to the address you have entered, unless you notify us to use a different address.
Whipped Upp ships only to USA, with USPS based on weight and destination.
LOST AND/OR DAMAGES PACKAGES:
Insurance is optional but highly recommended. Since we have no control over what happens to a package once it leaves our location, Whipped Upp will not be liable for packages lost, damaged or stolen during transit. By choosing not to purchase insurance the buyer assumes all the risk of loss and/or damage packages. Please protect yourself and buy insurance.
WEATHER WARNING:
Please keep in mind that once a package leaves our location, we have no control over what happens to it. Since we do not control the weather or the delivery conditions, under no circumstances will Whipped Upp be liable for what happens to your products once they leave our location. If your package will sit in your cold mail box all day please consider shipping to your place of work. We cannot be responsible for frozen or melted items.
Whipped Upp uses organic ingredients whenever possible. Ingredients are listed from high to low in each listing description. Not all soaps are vegan, some if not most contain tussah silk and other non vegan luxurious ingredients.
If you have skin sensitivities and/or allergies please read the ingredients listed prior to purchasing, everyones skin is different and we react to different products , so if not sure - always do a test in a small section of your body.
Whipped Upp will not be held responsible for any allergic reaction, skin sensitivity, and/or irritation.
Please do not use our products if you are allergic to any of the listed ingredients.
Pictures of items vary. Soaps may darken or change color over time due to fragrance.
Please email whippedupp@gmail.com for wholesale inquiries.
